TAP Air Portugal flight delayed
or cancelled?
You may be entitled to up to €600 per passenger under EU law. We handle the entire claim — you pay nothing unless we win, and our fee is just 15%.
How much can you claim from TAP Air Portugal?
Compensation amounts are fixed by EU Regulation 261/2004, regardless of ticket price.
| Flight distance | Your payout (after 15% fee) |
|---|---|
| Under 1,500 km | €250→ €213 to you |
| 1,500–3,500 km | €400→ €340 to you |
| Over 3,500 km | €600→ €510 to you |
Applies to delays of 3+ hours at arrival, cancellations, and denied boarding. Departure must be from an EU airport, or arrival on an EU carrier.
How TAP Air Portugal handles EU261 claims
We've handled hundreds of claims against TAP Air Portugal. Here's what we see most often.
Chronic delays on Lisbon hub
Slow payment after acceptance
Staff shortages
How to claim TAP Air Portugal compensation
Check eligibility
Enter your flight number and date. We verify the delay or cancellation instantly using live flight data.
We file the claim
We generate a legally compliant EU261 demand letter and send it directly to TAP Air Portugal's legal department.
Get paid
Once TAP Air Portugal pays, we deduct our 15% fee and transfer the remainder to your bank account.
Takes 2 minutes. No win, no fee.
TAP Air Portugal compensation FAQ
Can I still claim if TAP Air Portugal said it was extraordinary circumstances?
Yes. "TAP Air Portugal" often invokes extraordinary circumstances to avoid paying, but the burden of proof lies with the airline. Under CJEU case law (Wallentin-Hermann, Krüsemann), many of these claims are invalid — particularly technical faults and rotational delays. We automatically challenge extraordinary circumstances defences with a tailored counter-argument letter.
How long does a TAP Air Portugal EU261 claim take?
Most claims are resolved within 4–12 weeks. TAP Air Portugal has a 14-day statutory response window. If they don't respond, we escalate to the national enforcement body. If escalation doesn't work, we send a Letter Before Action.
What if TAP Air Portugal redirected me to a web form?
Form deflection is not a valid legal response. EU261 does not require you to use any specific technical platform. Our complaint letters explicitly address this and treat form deflection the same as a rejection, triggering immediate NEB escalation.
Do I need to have kept my boarding pass?
Not necessarily. Your flight number and booking reference is usually sufficient to verify the disruption via official aviation records. You can also upload supporting documents if you have them.